Shipping policy

SHIPPING POLICY

Thank you for shopping with FUNKY FRILL. This Shipping Policy explains how and when we process and deliver your orders. If you have any questions, contact us at office@funkyfrill.com.

Order processing time
All orders are processed within 2-5 business days (excluding weekends and holidays) after you receive your order confirmation. You will receive a notification with tracking details once your order has shipped. During high-volume periods or sales, processing may take slightly longer.

Shipping rates
We offer free shipping on all orders.

Estimated delivery time
Once shipped, orders typically arrive within 7-14 business days depending on your location. Delivery times are estimates and are not guaranteed, as they may be affected by carrier delays, customs processing, or other factors outside our control.

International shipping
We ship worldwide. International orders may be subject to import duties, taxes, and customs fees set by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost. We recommend checking with your local customs office for more information before ordering.

Order tracking
Once your order ships, you'll receive an email with a tracking number so you can follow your package. If you haven't received tracking information within 5 business days of ordering, please contact us at office@funkyfrill.com.

Lost, delayed, or damaged packages
If your order is significantly delayed, lost in transit, or arrives damaged, please contact us at office@funkyfrill.com and we'll work with you to resolve the issue. Please inspect your order upon delivery and reach out immediately if there is a problem.

Incorrect shipping address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us as soon as possible and we'll do our best to update it before the order ships.